By providing your mobile number, you are enrolling in the Metro Mattress of Georgia Alerts Program, which will send you appointment reminders and important notifications related to your services. Message frequency may vary. Standard message and data rates may apply.
10.1 Description of SMS Use Cases
By providing your mobile number, you consent to receive SMS messages from Metro Mattress of Georgia for the following purposes:
- Delivery and appointment reminders and confirmations
- Order status updates and important deadlines
- Promotional and sale notifications
- Store closure notifications
- General communication related to your services
Message frequency may vary based on your account and service activity but will not exceed 4 messages per month on average.
10.2 Opt-Out Instructions
You can cancel the SMS service at any time. To opt out:
Upon sending "STOP," we will send you a final SMS message to confirm your unsubscribe status. Following this confirmation, you will no longer receive SMS messages from us unless you opt back in.
10.3 Rejoining
To rejoin, sign up as you did initially on our website or by contacting our support team, and we will resume sending SMS messages to you.
10.4 Customer Support Contact
If you experience issues with the messaging program or have questions:
Our support team is available Monday–Friday 10:00 AM–7:00 PM, Saturday 9:00 AM–7:00 PM, and Sunday 12:00 PM–6:00 PM, or by appointment.
10.5 Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
10.6 Message & Data Rate Disclosure
Standard message and data rates may apply for any SMS messages sent to you from us and to us from you. The number of messages you receive will vary based on your account activity and communication preferences, but will not exceed 4 messages per month on average.
You are responsible for any charges imposed by your wireless carrier. For questions about your text messaging or data plan, contact your wireless service provider.
10.7 Link to Privacy Policy
For information about how we collect, use, and protect your personal information, including mobile phone numbers and SMS data, please review our complete Privacy Policy.
Our Privacy Policy is incorporated into these Terms of Service by reference.